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Home > FAQ

Frequently Asked Questions

Hire Space


WHO SHOULD I CONTACT ABOUT HIRING SPACE FOR AN EVENT

To enquire about hire space and pricing packages, please email hire@180thestrand.com

Membership


HOW CAN I CANCEL MY MEMBERSHIP?

You can access all your memberships and subscriptions through the 'View invoices, subscriptions and details' button on your profile.


HOW CAN I APPLY TO THE 180 MEMBERSHIP?  

If you would like to join the 180 membership, you can register your interest you can apply here.

Health Club


HOW CAN I BOOK AT 180 HEALTH CLUB?  

180 Members and Tenants can book through the 180 Health Club page. If you would like to join the 180 membership, you can register your interest you can apply here. Soho House members can book through the SHAPP.


WHAT ARE 180 HEALTH CLUB OPENING TIMES?  

180 Health Club is open 7:30am-8pm Monday-Thursday, 7:30am-7:00pm Friday and closed at weekends.


WHERE CAN YOU FIND 180 HEALTH CLUB?  

180 Health Club is located on the second floor of 180 The Strand, accessible via 180's Atrium.

Exhibitions


TICKETED ADMISSION  

All visitors are required to book a timed ticket online in advance so that we can manage the number of people in the galleries at any one time. Tickets are required for all exhibitions.


HOW MUCH DOES AN EXHIBITION TICKET COST?

General Admission - Between £10 - £ 25
Concessions are available to Students and those aged 65+. Please present valid ID with your e-ticket at entrance. Please note: Entry is via pre-booked ticket only, operating in full compliance with our Covid-19 guidelines. Send all enquiries to exhibitions@180thestrand.com


WHAT CONCESSIONS OR DISCOUNTS DOES 180 OFFER FOR EXHIBITIONS?

Disabled (with one complimentary companion ticket if required)
Senior (65 +)
Under 12s must be accompanied by a parent or guardian with a maximum of two per adult. Students can book concession tickets and are asked to present valid Student ID with their e-ticket


ARE TICKETS TIMED?

Yes – all exhibition tickets are on time slots to enter. For all visitors safety, 180 will enforce timed entry on all tickets. You will not be able to enter before the time on your ticket. You will have 1 hour and a half to view the show from entry. Once you leave the exhibition re-admission is not permitted.


HOW CAN I BOOK IN ADVANCE?

Tickets can be purchased by clicking ‘Book Tickets’ button on the home pageWhat payment cards does 180 accept? Visa, Visa Debit, Mastercard, Paypal


HOW FAR IN ADVANCE DO I NEED TO BUY TICKETS?

It is recommended to book your tickets as soon as possible. Advance availability often sells out a few days in advance, particularly for weekend timeslots and between 11.00 and 15.00 during the week. The final two weeks of most exhibitions are when they’re busiest, and it’s always recommended to book if you’re planning to visit during these times.


BOOKING ONLINE, HOW DO E-TICKETS WORK?

When you book online you will receive a booking confirmation email, followed by an e-ticket email which contains a pdf document of your e-tickets. These can be added to an e-wallet, left as a PDF email attachment, or printed. You will be required to show the PDF e-ticket at the exhibition/event entrance on a phone or tablet, or a printed version, to be scanned.


ARE THERE ANY BOOKING FEES?

Not for exhibition tickets however some wider programme will be subject to booking fees


CAN I BUY TICKETS AS A GIFT FOR SOMEONE?

We don’t sell gift tickets for exhibitions.


PRESS

For the safety of our visitors and staff, pre-booked tickets are needed for all 180 Studios exhibitions. This is to help us manage the number of people and ensure everyone can keep a safe distance. Journalists can book their own free tickets by contacting exhibitions@180thestrand.com 2 days in advance of your proposed visit with your credentials and the media outlet you work for. Thank you in advance for your understanding and we look forward to welcoming you safely to the galleries soon.


IS PHOTOGRAPHY ALLOWED IN EXHIBITIONS

Unless stated in your ticket confirmation email, photography is allowed in the exhibitions on phones and for personal use. The use of professional equipment (SLRs, video cameras, tripods, lighting etc) is prohibited to avoid compromising copyright agreements as well as for the enjoyment of other visitors. Please be considerate to visitors when using your phone’s camera in the exhibition and as a rule we ask that you avoid the use of flash photography.